How do I track my order?
After we have shipped your order, you can find the tracking number in the order information.
Tracking your order you have two options:
1) The easiest way to track your order is to go directly to our "Track My Order" page at the top of our homepage. Enter the tracking number to see tracking updates.
2) You can go to the website www.17track.net/en, paste in your tracking number, and see the status of your shipment.
Tracking updates may be delays when first ordered so please be patient. See Shipping & Processing for more information.
Why is my tracking not updating?
Sometimes orders can become delayed for various reasons. Random checks through customs, weather, postage strikes. Please note that tracking will be updated once your package gets scanned again once it moves to its next storage warehouse on its pathway to you. If your package is delayed due to external shipping companies, there is no way for us to speed this process up for you.