Is it safe to receive packages from China?
The health and safety of our customers and our staff are of the utmost importance to us. According to the US Center for Disease Control & Prevention (US CDC), coronaviruses have low survivability on surfaces. The risk of the virus spread from products or packages shipped over a period of days/weeks is very low. There is currently no evidence indicating the coronavirus is transmitted via imported goods. For more information, please visit the US CDC website at https://www.cdc.gov/%20coronavirus/2019-ncov/faq.html
Notes: Total Delivery Time = Processing Time + Shipping Time
Process Time: Before ships out we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. 4-7 business days Normally. However, it can also be affected by the item's stock status. For popular items experiencing stock availability issues, the processing time may be 5-10 business days.
|Shipping Methods||Area||Shipping Time|
|Standard Shipping||United States, Canada, Israel||6-15 business days|
|Standard Shipping||The Rest Of the World||7-20 business days|
Affected by a novel coronavirus, the above delivery time cannot be guaranteed, and the delivery time will be extended.
Start From 5 USD / 400g, over 400g will cost 1USD/100g
eg. 400 g = 5 USD / 500 g =5+(500-400)/100=6 USD / 800 g =5+(800-400)/100=9 USD
• All estimated/typical delivery time is derived from real-world data collected from past orders. They are approximate times for reference only.
• Shipping times will be affected by public holidays; manufacturers and couriers will limit their operations at these times. This is out of our control.
Note For Taxes:
For most of the countries, our customers do not need to pay import fees, duties or VAT(Valued Additional Tax). However, some limited countries (especially for some European countries such as Germany, Italy, UK, and Canada, etc.) may need to pay duties or VAT according to your countries' levying rules.
We are excited to offer international shipping to most destinations in the world. The super savings option will take 10 to 20 business days. For faster delivery, we offer Express Shipping Service that can ship to most of the international locations in 7 to 12 business days. If you have any further questions, please contact our customer services at firstname.lastname@example.org
Your shipping confirmation will be received only when your items are fulfilled. Please fill in both account email and order number in order to monitor order status.
After we have shipped your order, you can find the tracking number in the order information.
Tracking your order you have two options:
1) The easiest way to track your order is to go directly to our "Track My Order" page at the top of our homepage. Enter the tracking number to see tracking updates.
2) You can go to the website www.17track.net/en, paste in your tracking number, and see the status of your shipment.
Tracking updates may be delays when first ordered so please be patient. See Shipping & Processing for more information.
Why is my tracking not updating?
Sometimes orders can become delayed for various reasons. Random checks through customs, weather, postage strikes. Please note that tracking will be updated once your package gets scanned again once it moves to its next storage warehouse on its pathway to you. If your package is delayed due to external shipping companies, there is no way for us to speed this process up for you.